Want Your Business To Thrive? Cultivate Your External Talent

A research collaboration with SHRM and SAP SuccessFactors on the topic of external workers–any workers at your organization who are not employees.


Much has been written about the "gig economy" and the changing workplace over the past few years. While estimates vary broadly, between 16.5 million and 56.7 million U.S. workers currently work outside of traditional employee-employer arrangements. ​The external workforce includes many different types of nontraditional work arrangements, including independent contractors, temporary workers, online task contract workers, freelancers, service delivery contract workers, on-call workers, subcontractor workers, and more. 

SHRM Research and SAP SuccessFactors have collaborated to conduct a research study looking broadly at all types of nonemployee work–external work–from the perspectives of managers, human resource professionals, internal employees who have worked with external workers, and external workers themselves. 

The resulting research whitepaper summarizes the findings of this study, while the toolkit delivers insights on managing the external workforce for HR professionals and business leaders, giving them the best practice, compliance, strategy, and other vital information that will allow them to best leverage this important and growing talent pool. 

Read the External Workforce Management Toolkit

External Workforce Management Toolkit

Read the Legal Considerations Supplement

External Workforce Management Toolkit Legal Considerations

Read the Research Whitepaper

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