Intergenerational Conflict in the Workplace SHRM Poll


April 29, 2011

Is intergenerational conflict a problem in organizations? About one-quarter of HR professionals reported substantial levels of intergenerational conflict within their organizations, whereas the same proportion reported that intergenerational conflict was not at all a problem. The top concerns raised by people managers about younger workers were inappropriate dress (55%) and poor work ethic (54%). By contrast, younger workers about complained about older managers’ resistance to change (47%), low recognition of workers’ efforts (45%) and micromanaging (44%).

Download Survey Findings (PowerPoint)


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