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In keeping with SHRM’s mission to serve and advance the
HR profession, SHRM worked with its members to create the SHRM
Competency Model which:
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SHRM's Competency Model comes to life through the stories of real HR professionals.
Read one or all of the 17 quick and candid stories in
this flip book to learn how these pros applied the model to advance their organizations and their careers.
View Interactive Book
Bring the SHRM Competency Model to life with stories from real HR pros
Sharlyn Lauby likens good HR professionals to good bartenders, hence the launch of her wildly popular HR Bartender blog. Looking back, Sharlyn tells the story of how she, as a young HR professional, learned to speak so that executives listen.
Initially Jimmy Gonzalez didn’t buy into the need for a professional certification. But the more he investigated, the more he realized just how relevant SHRM’s certifications were to his everyday work. Learn how Jimmy uses SHRM’s competency model and certification to advocate that HR’s role has moved from transactional to transformational.
Dethra Giles shares that, “good negotiators have the right answers, while great negotiators have the right questions.” Read how Dethra used the power of communication to help calm a group of frustrated employees, recruit them as part of the solution and help the organization move forward.
Competency-based SHRM-CP and SHRM-SCP certifications are the global standard in HR certification. Learn more about eligibility criteria and which exam is the right choice for your HR career.
Looking for the latest books about a specific HR competency or competencies in general?
Check out the SHRM Store
SHRM continuously updates its seminars with content to build your proficiency in the HR competencies. No matter your learning style – in-person, virtual, or onsite training and development – SHRM seminars have you covered.
SHRM eLearning courses provide access to a wide-variety of HR topics, furthering your competency based education and helping you achieve your career goals.
SHRM Competency Diagnostic Tools were built on the SHRM Competency Model and allow HR professionals to assess their individual or HR team’s strengths and opportunities for improvement.
The SHRM competency model is founded on extensive research, including:
Want to see what the research tells us about HR competencies and HR careers?
See SHRM’s competency-related research.
Early Level Career Competencies:
Mid Level Career Competencies:
Senior Level Career Competencies:
Executive Level Career Competencies:
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