Understanding Business Operations to be an Effective Leader


SHRM: 14.75 PDCs
HRCI: 15 (Business Management and Strategy credit)


Program Overview

Become a critical player in your organization by improving your business acumen. Learn how to speak the business language, how to analyze and interpret reports and metrics for key business functions, and how to better align business functions with your organization’s strategic goals. Practice your new skills through facilitated group discussions and practical application activities.

Program Objectives

  • Identify and coach for key leadership skills for high performance organizations.
  • Appreciate the scope, challenges and integration of key business functions including operations, product development, marketing and sales, finance and IT, especially in a global business environment.
  • Review and interpret typical operating reports for key business functions.
  • Describe the value and use of business intelligence.
  • Identify key steps in project management.
  • Develop strategies to drive organizational results and clarify the role of HR.

​Delivery Methods

Modified to meet your needs

  • 2–day Onsite Program
  • Customizable Program

Contact us today!
Request additional information

Instructor Led Seminars


CA Resources at Your Fingertips

View all Resources Now

Job Finder

Find an HR Job Near You


Find the Right Vendor for Your HR Needs

SHRM’s HR Vendor Directory contains over 3,200 companies

Search & Connect