Enhance Business Relationships Through Conflict Management


SHRM: 7.25 PDCs
HRCI: 6.75


Program Overview

HR professionals will learn how to assess and manage conflict in the workplace while fostering a work environment conducive to effective discussions.

Acquire the necessary confidence to facilitate a conflict discussion. Learn how to assess and manage workplace conflict while fostering an environment conducive to effective discussions. Measure your own perceptions of conflict, and learn how to identify sources of conflict and recognize early warning signs of destructive conflict in order to develop positive alternatives.

Program Objectives

  • Assess  their individual methods of managing conflict.
  • Understand the various styles in which others handle conflict.
  • Identify the sources and warning signs of potential conflict early on.
  • Execute methods for successful conflict discussions, coaching others to manage conflicts effectively, and facilitation of conflict discussions.
  • Understand the nature and causes of workplace conflict and how to create a positive environment for management.

Delivery Method

Modified to meet your needs
  • 1–day Onsite Program
  • Customizable Program

Contact us today!
Request additional information​​


HR Education in a City Near You

Find a Seminar

Job Finder

Find an HR Job Near You


Find the Right Vendor for Your HR Needs

SHRM’s HR Vendor Directory contains over 3,200 companies

Search & Connect