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Presenter: Chris Osborn, BizLibrary
Program Date: January 2016. This program is no longer available. See a list of all currently available webcasts.
Program length: 60 minutes
"Soft skills" is a broad term frequently used to describe “people skills." But "soft skills" might be better described as the skills needed for high-performing employees and organizations to communicate, solve problems, innovate, lead, and connect with customers and prospective customers. The problem many organizations face isn’t whether to offer development opportunities in soft skills; it’s deciding which soft skills ought to be most prominent in development efforts.
In this program, you’ll learn about the top 5 soft skills that are most predictive of employee, leadership and organizational success in today’s highly complex and rapidly changing environment. You’ll also gain quick tips to help jump-start your development efforts for each soft skill.
About the Presenter: Chris Osborn is VP of Marketing for BizLibrary. He has been presenting for BizLibrary over the last five years on a wide range of HR and employee development programs ranging from leadership development best practices to next-generation learning strategies. Osborn is on the Technology Enabled Learning Board of Advisors with HR.com and is a recognized thought leader in the industry on learning strategy, online learning solutions and learning technology. He is a self-described "career chameleon" having had successful careers as an employment and litigation attorney, human resources executive, university faculty member, organizational consultant and speaker
Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and PHR/SPHR/GPHR recertification from the HR Certification Institute.
This webcast is sponsored by BizLibrary
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