Fear of Feedback

How To Conquer It, Even When Face-to-Face Isn't Feasible


Presenter: Leila Bullng Towne, AwesomeLeader.com

Original program date: April 28, 2020 (available for on-demand viewing through July 2020)

Program length: 60 minutes

Register and view now

As HR leaders, you routinely coach managers who arrive at your office door with complaints around employee behavior. Most of those managers understand the importance of giving feedback, but they are uncomfortable --perhaps even fearful -- of providing information to people that will make them unhappy. In this program, author and executive consultant Leila Bulling Towne will discuss how you can help managers who are reluctant to engage conversations on topics such as interpersonal dynamics, personality habits and job performance. Learn how you and your managers can lead effective discussions in a direct yet thoughtful way, without watering it down. And, get insights into how such conversations can be conducted virtually, when in-person interactions aren't possible.

Speaking on this webcast About the Presenter: Leila Bulling Towne is an executive coach and Udemy instructor who specializes in helping leaders decide what to say and how to say it. The Information named her one of the top coaches behind startup founders in 2018. She coaches executives to speak with authority and authenticity, whether they are communicating to employees, the board, or customers. Her clients range from well-funded Silicon Valley startups to Fortune 500 companies. Bulling Towne's insights have been featured in Forbes, BBC.com, The Wall Street Journal, Fast Company, Marketplace on NPR and HR Magazine. She has run her own coaching firm, The Bulling Towne Group, since 2007, and she recently launched the AwesomeLeader.com leadership portal for leaders and their teams.

Register and view now

This Event Eligible for Recertification CreditRecertification Credit

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webcast. The program also meets recertification credit standards set by the HR Certification Institute and other HR certifying bodies, but candidates must manually enter their activity into their records.

Webcast Sponsor

This webcast is sponsored by Glint

Thanks to Our Webcast Sponsor



Job Finder

Find an HR Job Near You
Search Jobs


Benefit Design Strategy Through the Next Phases of COVID-19, July 28 at 2 p.m. ET

Benefit Design Strategy Through the Next Phases of COVID-19, July 28 at 2 p.m. ET



Find the Right Vendor for Your HR Needs

SHRM’s HR Vendor Directory contains over 10,000 companies

Search & Connect

HR Daily Newsletter

News, trends and analysis, as well as breaking news alerts, to help HR professionals do their jobs better each business day.