The True Cost of Bad Hires


Presenters: Dana Friedman, Brandon Hall Group; and Kristen Wylie, Kronos

Original program date: May 2017 (program no longer available)

Program length: 60 minutes

In today’s candidate-driven job market, HR professionals are under increased pressure to find qualified candidates without sacrificing time-to-hire and cost-of-hire metrics. However, trying to speed up this process without the right tools in place to help ensure a strong candidate experience can lead to costly hiring mistakes.

The proof is in the numbers. A Brandon Hall talent acquisition study showed organizations that invested in a strong candidate experience improved their quality of hires by 70 percent. Do your organization’s talent acquisition processes support the recruitment and hiring of the best possible candidates?

In this program, HR experts from Kronos and Brandon Hall Group will discuss how modernizing your talent acquisition processes with a unified, end-to-end technology solution can help you reduce your risk of bad hires — and ensure that your process not only welcomes, but also nurtures and engages new talent. The program will:

  • Define what characterizes a bad hire and the potential costs of hiring people who aren’t a good fit
  • Explore the three tools that can help talent acquisition professionals prevent bad hires
  • Provide strategies to help you make smarter hiring decisions, including technology for reducing the risk and cost of bad hires

Learn about our speaker About the Presenters: Kristen Wylie is the product marketing director for Workforce Ready, the Kronos cloud-based human capital management solution that helps organizations attract and retain top-quality talent and deliver a great employee experience. With a background that spans more than 20 years of technology marketing, she is a frequent speaker on HCM best practices, the HR Maturity Curve, and strategies to increase workforce productivity.

Daria Friedman is a principal analyst at the Brandon Hall Group, overseeing the talent acquisition practice. Skilled in quantitative, qualitative, and secondary research methodologies, she researches talent acquisition topics such as talent acquisition technology, recruitment marketing, candidate experience, employee value proposition, onboarding, employee retention, hiring practices, and more. She has conducted research globally across many industries, including healthcare, technology, insurance, finance and retail

Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by Kronos



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