Don’t Leave Home Without It: Building HR Service Delivery on a Global Scale

A SHRM Webcast

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Presenter: Adam Krahling, American Express; and Tim Sackett, HRU Technical Resources

Program Date: June 2016. This program is no longer available. See a list of all currently available webcasts.

Program length:
60 minutes

Every major HR project has its challenges but, when you add in the global perspective, those HR projects just got exponentially more challenging! For large organizations in the banking and insurance industries, these projects also have the added complexity of major regulations and laws that change from country to country. This webinar will assist you in understanding where most organizations fail from a global perspective, how to launch and get a project like this off the ground, and how to ensure your organization is successful in the long run.

The global transformation of HR is upon us, and American Express is leading the charge. Come learn how AMEX's HRIS team helped lead the company into this new frontier and what strategies and design it incorporated from country to country.

Tim Sackett, HR thought leader, and Adam Krahling, vice president of Global HRIS for American Express, dig into the American Express case study on how the company expanded HR service delivery globally. Learn how a large organization like AMEX moved its HR operations forward on a global scale, the impact it had and the step-by-step process they used to ensure success. You'll be able to post your questions and thoughts on bringing your HR service delivery project into the modern era.

About the Presenters: Adam Krahling is the vice president of Global Human Resources Information Systems at American Express. His diverse roles across corporate technologies provide the foundation to his success in creating a future-focused vision for HR technology that optimizes operational efficiency and enhances the user experience. Krahling’s thought leadership on enabling capabilities spans more than 18 years and includes executive roles across a number of global companies.  His experience is demonstrated through numerous implementations of leading edge solutions and leveraging technology to enable business functions, decisions, and growth. By combining the right technology with core business needs, Krahling has successfully enabled multiple businesses to leverage technology as a competitive tool. 

Tim Sackett, SHRM-SCP, SPHR, is the president of HRU Technical Resources, a leading IT and engineering staffing firm headquartered in Lansing, Michigan. Sackett has 20 years of combined executive HR and talent acquisition experience, working for Fortune 500 companies in health care, retail, dining, and technology. A highly sought after national speaker on leadership, talent acquisition, and HR execution, he also is a prolific writer in the HR and talent space, writing for Fistful of Talent and his own blog, The Tim Sackett Project. He has been named one of the Top 10 Human Resource Influencers on Twitter, which gives him street cred with his teenage sons.
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Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and PHR/SPHR/GPHR recertification from the HR Certification Institute.

Webcast Sponsor

This webcast is sponsored by People-Doc


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