Employee Self-Service Technology: Where Companies Go Wrong


Presenters: Stacey Pezold, Jason Bodin and Chelsea Jensen, Paycom

Original program date: June 2017 (program no longer available)

Program length: 60 minutes

Once a rarity, employee self-service technology has become a popular workplace tool. In fact, in a recent Paycom survey of HR professionals 87 percent of organizations rated self-service technology as the most efficient way to provide employees with payroll and HR information.

Despite this enthusiasm, many employers are not getting the most out of their self-service technology. In this program, you will hear what research reveals about:

  • How companies rate the importance of employee self-service in building engagement. 
  • Additional ways today’s businesses use employee self-service technology
  • The outdated processes your peers still prefer to do on paper and why.
  • What holds employers back from making better use of this technology.
You’ll also learn how changing the way your company uses employee self-service technology can improve the employee experience.

About the Presenters: Stacey Pezold serves as Paycom’s first Chief Learning Officer. Having joined the company in 2005, she worked her way up to such positions as Regional Manager, Director of Corporate Training, Executive Vice President of Operations, Chief Operating Officer and, most recently, Chief Learning Officer. A graduate of Oklahoma State University, she has more than 11 years of leadership and training experience.

Jason Bodin is Paycom’s PR and communications director. A writer, speaker and business leader, Bodin has been the communications pulse for a number of organizations, including Paycom. A featured writer on human capital management technology, leadership and the Affordable Care Act, Bodin launched Paycom’s blog and social media channels, helping empower organizations around the nation. He is attuned to the needs of businesses and recently helped develop a tool to aid organizations in their pursuit to comply with the ACA and has hosted over 60 webinars on the topic.

Chelsea Jensen is Paycom’s communications coordinator. She manages Paycom’s communications, webinar and podcast programs and is co-host of the company’s HR Break Room podcast. During her more than seven years in marketing, corporate training and communications, she has created hundreds of magazines, training guides, videos and webinars for multiple industries.

Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by Paycom




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