7 Things HR Pros Should Be Doing to Deliver a World-Class Employee Experience

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Presenters: Tim Sackett, HRU Technical Resources; and Ryan Higginson-Scott

Original broadcast: June 2017 (available for on-demand viewing through September 2017)

Program length: 60 minutes

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"Our employees are our most important asset," said every CEO ... ever! But what if we truly treated our employees like our most important assets? Would you do things differently than you are right now?

HR expert and world-renowned HR blogger Tim Sackett and Ryan Higginson-Scott, an HR leader at Optimizely, will bring their fun and engaging style to the hottest topic on the planet -- building an employee experience everyone wants to be a part of. The program will introduce you to the concept of employee experience, why it matters and, more importantly, dig into what you can do right now to begin designing and developing a world-class employee experience in your own organization. You’ll walk away from this session with at least seven great ideas that can move your employee experience from average to great.

Learning objectives:

  • Learn how best practice organizations are designing a strategy to improve employee experience.
  • Develop a launch strategy and plan for your organization’s employee experience.
  • Understand the metrics and KPIs around world-class employee experience.


Learn about our speaker About the Presenters: Tim Sackett, SHRM, SCP, SPHR is the president of HRU Technical Resources, a leading IT and Engineering Staffing firm headquartered in Lansing, MI. He has 20 years of combined Executive HR and Talent Acquisition experience, working for Fortune 500 companies in healthcare, retail, dining and technology. Sackett is a highly sought after national speaker on leadership, talent acquisition and HR execution. He also is a prolific writer in the HR and Talent space, writing for Fistful of Talent and his blog The Tim Sackett Project. Tim is married to a hall of fame wife and has three sons and one dog. He has been named one of the Top 50 Recruiting, and HR Thought Leaders to follow on Twitter and is a lifelong workplace advocate for Diet Mt. Dew fountain machines and hugs.

Ryan Higginson-Scott is the manager of People Operations, Systems and Services at Optimizely. He is an innovative HR leader with over 15 years of experience spanning business partnership, shared services, and strategic program design. Higginson-Scott has helped organizations develop and scale HR/People Operations, as an advocate for continuous process improvement, governance of operational efficiency, legal compliance, and manager/employee self-service enablement. He has diverse experience in full-cycle and internationally-focused HR management technology, including process design, policy development and compliance, and sustainable organizational planning.

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Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by PeopleDoc

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