The Hard Truth About Soft Skills

And why they’re critical in today’s organizations


Presenters: Rusty Lindquist, BambooHR; and Michelle Reed, SkillSurvey

Original program date: September 2017 (available for on-demand viewing through Janaury 2018)

Program length: 60 minutes

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Organizations have to move faster than ever. Getting organizations to move fast means your systems must function smoothly, without friction. And when it comes to creating value, there’s no more important system than our people systems. Because businesses don’t create value, people do.

But how do you remove friction from our people systems? How do you get our people systems to function more smoothly to produce more value? It all comes down to learning how to optimize around soft skills. If hard skills are like the cogs in the machine, then soft skills are like the oil that makes those cogs work together smoothly. If you have all of one, but none of the other, the system will break down.

In this program, Rusty Lindquist of BambooHR and Michelle Reed of SkillSurvey break down the difference between hard skills and soft skills. You’ll walk away with a solid understanding of not just what soft skills are, but why they’re so important today. You will also get a practical checklist for making soft-skills optimization a part of your HR processes.

Learn about our speakerAbout the Presenters: Rusty Lindquist is the vice president of thought leadership at BambooHR, where he speaks, writes, and teaches about how to elevate HR and increase employee value. He's focused on setting HR professionals free to do the work their organizations really need from them: things like culture, engagement, performance, recruiting, retention, as well as building influence, and being more strategic. He’s spent 18 years as head of product and strategy in technology companies in the learning and development and technology industries.

Michelle Reed is the chief marketing officer for SkillSurvey. She is responsible for the development, oversight and execution of SkillSurvey’s overall marketing strategy. Reed leads a talented team of dedicated marketing professionals to drive the company’s market positioning, demand generation, thought leadership and integrated marketing programs. With more than two decades of experience working in the technology sector, Reed has also held roles in software development, product management, communications, college recruiting and human resources. She currently serves in an advisory capacity to the board of directors for the Domestic Violence Center of Chester County.

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Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by BambooHR




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