The Good, Bad and Ugly: Create a Culture of Feedback

A SHRM Webcast

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Presenter: Brad Karsh, JB Training

Program date: October 2016. This program is no longer available. See a list of all currently available webcasts.

Program length: 60 minutes

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Many people don’t deal with sticky situations or uncomfortable conversations until they become ugly emergencies. Yet a regular dose of honest feedback is the best way to prevent messes. In that way, feedback is like physical exercise: good for everyone and hard to get started. All it takes is a few minutes each week to keep the entire team up-to-speed and fully on board. For true progress, annual evaluations aren’t enough! How can you instill a culture rich in feedback and coaching as an HR professional?

In this program, author and consultant Brad Karsh discusses when, what and exactly how to state what needs to be said to keep communication lines open in any working relationship. In the end, everyone feels empowered to deliver and receive feedback on an ongoing basis.

About the Presenter: Brad Karsh is CEO and founder of JB Training Solutions. An accomplished public speaker, author and HR expert, Karsh has appeared on CNN, CNBC and "Dr. Phil," and he has been quoted in The Wall Street Journal, The New York Times, USA Today and many others. Karsh is also the author of three business books including the critically acclaimed Manager 3.0: A Millennial's Guide to Rewriting the Rules of Management. Prior to creating JB Training Solutions, Karsh worked at the advertising agency Leo Burnett in Chicago, where he was tasked with the responsibility of hiring and training hundreds of employees. Today, he travels the world speaking for HR professionals at major companies including Marriott, Google, Harvard University, Discover, Dick's Sporting Goods and the Chicago Blackhawks, among many others.

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Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by RightSignature by Citrix

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SHRM-CP/SHRM-SCP Exam Application Deadline: October 20

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