Reinvigorate Your Employee Engagement Program with a Culture of Feedback

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Presenter: Erin Bakst, Vox Media

View live: December 8, 2016, 2 p.m. ET / 11 a.m. PT (available for on-demand viewing through March 2017)

Program length: 60 minutes

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Employees are clamoring for it. Companies are getting exponentially better at collecting it. No matter how you slice it, feedback is the measure of employee engagement -- not just employee-to-company feedback, but also manager-to-employee feedback and just about any other option in between. But more and more, the traditional ways of collecting and communicating feedback seem broken: They’re disruptive, cumbersome and too infrequent to provide valid and effective insights on both company and employee performance.

This program will illuminate how you can overhaul your company’s feedback systems -- bottom-up, top-down and peer-to-peer -- in a way that is comprehensive and holistic and that will actually improve company performance. Erin Bakst, senior director of people operations at Vox Media, will describe how her company and others have reinvigorated their employee engagement programs by encouraging a culture of continuous feedback, including concrete steps you can take now to improve the feedback systems from employees, managers and peers.

You will learn:
  • Specific ways continuous feedback is helping organizations improve business planning, such as employee evaluations and succession planning.
  • Where HR plays a role in building and encouraging more continuous feedback and where it should be hands-off.
  • Concrete steps to take for building a culture of continuous feedback.
  • How to iterate your feedback programs with less fear and stronger results.


About the Presenter: Erin Bakst is senior director of people operations at Vox Media. She has worked across talent functions for a decade in the areas of program management, international HR, executive education, recruiting and talent engagement. At Vox, Bakst built the people operations department from the ground up. Her team is responsible for the full spectrum of the talent function, including talent engagement, talent acquisition, onboarding, employee relations, compliance and immigration. Bakst’s passion lies in enhancing productivity by building talent engagement strategies, efficient operations and high-performing teams to move companies forward.

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Recertification Credit

Viewing this webcast in its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM and recertification from the HR Certification Institute (general credit).

Webcast Sponsor

This webcast is sponsored by Glint



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