Not yet a Member?
HR Magazine is highlighting the next generation of HR leaders.
Is your employee handbook ready for the New Year? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Get the HR education you need without travel expenses or time out of the office.
Join us in Chicago for the latest trends and technology in talent management, and what to expect in the future.
There is a notable gender difference in terms of how the stress of personal problems contributes to the rates of reported disciplinary action addressing productivity, absenteeism and work quality, with men more than twice as likely as women to be subject to formal disciplinary action due to these issues (9.8 percent vs. 4.4 percent). This gender difference was visible across all age groups, with men ages 56–65 reporting the highest rates of disciplinary action, according to Stressed at Work: What We Can Learn from EAP Utilization, a white paper from Bensinger, DuPont and Associates, a provider of employee assistance programs (EAPs).
The researchers examined data from 24,000 EAP participants who reported stress-induced declines in work performance.
To help employees ages 56-65 who appear to be vulnerable to disciplinary action, "focus on stress reduction, training and intervention programs that offer assistance with issues that are likely to impact this age group, such as elder care resources, managing home and work stress and financial issues, and preparing for retirement," the report advised.
In addition, "specific EAP support and wellness programs should focus on males and their needs in the workforce," according to the report. "Promotional outreach to men should be brief, factual and focus on solutions instead of problems, and should reflect their preferred modes of communication preferences—e-mail and text messaging."
Absenteeism is a common result of stress. Although women reported slightly higher rates of absenteeism (17.1 percent vs. 15.8 percent), men, on average, missed more days of work because of a personal problem during the previous three months.
Managers should pay attention to absenteeism because it may reflect a worker’s stress at home or in the workplace, and they should be taught how to refer employees to the EAP, the report advises. After using EAP services, 67 percent of men and 64 percent of women reported "improved productivity.”
Stephen Miller, CEBS, is an online editor/manager for SHRM.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Join SHRM's exclusive peer-to-peer social network
SHRM’s HR Vendor Directory contains over 3,200 companies