Survey: Telecommuting Improves Employee Health, Productivity

Cost savings, hiring, retention and improved employee health cited as benefits

By Stephen Miller Oct 14, 2008

Companies that give their workers the option of telecommuting are benefitting from greater productivity, lower costs, more options for finding and retaining qualified staff and improved employee health, according to a survey of U.S. employers by the Computing Technology Industry Association (CompTIA).

More than two-thirds (67 percent) of survey respondents across a range of industries said their organization has experienced greater worker productivity as a result of allowing employees to telecommute full time or part time. Improved productivity is principally attributable to workers spending less time getting to and from work.

“With ‘anywhere’ connectivity, faster broadband options and high-quality video and online conferencing choices, the opportunity for virtual offices is greater today and more affordable for businesses of all sizes and types,” said Todd Thibodeaux, president and chief executive officer, CompTIA, in a statement from the group.

Companies that use telecommuting also benefit from cost savings through reduced use of office-related materials and resources and lower vehicle-related expenses. Nearly six out of 10 respondents (59 percent) identified cost savings as a significant benefit.

Higher Retention, Less Stress

Telecommuting is helping organizations find and keep qualified staff, and keep their employees healthier.

According to the CompTIA survey, respondents said telecommuting provides their companies with:

  • Access to more qualified staff, especially those who may not otherwise be accessible geographically, because they offer telecommuting as an option (cited by 39 percent of respondents).
  • Improved employee retention (37 percent).
  • Better employee health, mainly through reduced stress levels associated with commuting to and from work (25 percent).

Other benefits of telecommuting, as revealed in the survey, include:

  • Promotion of safety through reduced highway use (18 percent).
  • Environmental benefits (17 percent).

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