Not a Member? Get access to HR news and resources that you can trust.
The raw emotions of a polarized electorate are taking a toll on employee relations. How can HR promote peace?
Is your employee handbook ready for the New Year? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Get the HR education you need without travel expenses or time out of the office.
Elevate Your Talent Strategy. Join us in Chicago, IL – April 24-26, 2017.
Less than a third of HR professionals believe that employees are satisfied with the level of recognition they receive for doing a good job, according to the Society for Human Resource Management (SHRM)/Globoforce Employee Recognition Programs Survey released April 12, 2012.
Just 29 percent of the 770 respondents—all HR professionals selected randomly from SHRM’s membership—said employees were satisfied with their organization’s recognition efforts, findings comparable to data from a similar survey conducted in June 2011.
Fifty-two percent of respondents worked for organizations with U.S.-based operations only; 48 percent had multinational operations.Forty-seven percent of respondents worked at firms with fewer than 2,500 employees.
The survey, which was fielded Dec. 22, 2011-Jan. 12, 2012, found that:
In addition, the SHRM/Globoforce survey found that organizations with an employee recognition program are more likely to indicate that employees are rewarded for performance, appreciated by managers and satisfied with the recognition they receive than those without such programs.
The majority of respondents (76 percent) said their organizations do have a recognition program, and the same number said their employee recognition program is aligned with their company values.
Of those respondents who said their recognition program is aligned with organizational values, 43 percent said employees are satisfied with the level of recognition they receive, a slightly more promising result than the overall survey sample (29 percent). In addition, those with aligned recognition programs and values report higher levels of agreement with other key questions explored in the poll:
Just 15 percent of respondents with recognition programs said they track the return on investment (ROI) of their employee recognition program. Of those that track ROI, 55 percent said they think employees are satisfied with the level of recognition they receive. In addition, of those that track ROI:
The most common ways organizations track the ROI of employee recognition are by measuring:
Fewer organizations track recognition program ROI by measuring employee absenteeism (28 percent) or customer retention levels (21 percent).
However, organizations that do measure recognition program ROI perceived various improvements in their organizations by doing so:
When asked about workforce management challenges, respondents to the latest SHRM/Globoforce survey placed the following at the top of the list, in order of importance:
Challenges associated with managing multiple cultures, global diversity and different generations had diminished slightly in importance to SHRM members since the poll of June 2011.
Rebecca R. Hastings, SPHR, is an online editor/manager for SHRM.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Choose from dozens of free webcasts on the most timely HR topics.
SHRM’s HR Vendor Directory contains over 3,200 companies