This Month Only! >> $20 off and a FREE SHRM tote with your membership and code TOTE2018!
Sign up for free email newsletters and get more SHRM content delivered to your inbox.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
In the U.S., internal workplace investigations into suspicions and allegations of employee misconduct follow an increasingly well-defined approach. But exporting U.S. investigatory best practices raises unexpected conflicts with foreign workplace laws. American investigation practices need to be adapted for the international context and comply with foreign workplace laws.
How It’s Done in the U.S.
The highest-profile corporate workplace investigations in the U.S. tend to be complex, drawn out and expensive. Stakes are high when an allegation involves millions of dollars and serious charges—bribery, sabotage, embezzlement, tax fraud, insider trading, antitrust collusion, workplace violence, environmental crime, audit/accounting fraud and conflict of interests.
That said, mammoth internal investigations are the exception. Most workplace investigations are fairly streamlined, inexpensive and completed quickly. Investigations into, say, run-of-the-mill claims of petty theft, bullying, harassment, workplace accidents and expense-account fraud often get wrapped up quickly and at a small cost. But in this era of
Dodd-Frank and close scrutiny into corporate compliance and ethics, an internal investigation—be it slow and expensive or fast and streamlined—needs to be done right. And wrongdoers must be punished.
Legal Challenges of Cross-Border Investigations
U.S. multinationals conducting cross-border internal investigations inevitably want to export and use their sophisticated toolkit of American investigatory strategies, which they see as vital in confronting a cross-border criminal prosecution or civil lawsuit. Investigations could arise from charges under extraterritorial U.S. federal laws, such as the
Foreign Corrupt Practices Act, terrorism-financing rules, trade-sanctions laws, the Alien Tort Claims statute, international-context violations of Sarbanes-Oxley and Dodd-Frank, extraterritorial provisions of U.S. discrimination laws—even the
U.K. Bribery Act 2010, which can apply to U.S.-based employers.
Recent increases in international criminal and civil charges have focused multinationals on the legal challenges to cross-border internal investigations.
Common themes include:
These issues can be vital when investigating cross-border charges that implicate U.S. criminal or civil laws and litigation. But because the issues are all anchored in U.S. law, they are distinct from the separate challenge, in a cross-border or foreign-domestic internal investigation, of complying with the local domestic law of the overseas workplace. Of course, a U.S. multinational conducting a local investigation abroad needs to comply with local host-country law as well as U.S. law.
Indeed, U.S. headquarters may have to investigate not only the occasional extraterritorial charge under U.S. federal law but also far more common claims under foreign local laws. These foreign domestic investigations are becoming increasingly common.
Exporting U.S. Investigatory Practices
Because American investigatory tools were forged in the uniquely American environment of at-will employment, U.S. multinationals exporting and using these tools in overseas investigations run into problems. The law of the U.S. workplace imposes fairly few constraints on how American employers may investigate suspicions of employee wrongdoing.
Overseas, though, especially in Europe, the environment differs greatly. Internal investigations abroad are subject to a panoply of restrictions under the local law and culture of the foreign workplace. Put simply: One of the biggest mistakes an investigator can make in a foreign investigation is to bring an American mindset.
So a U.S.-based multinational conducting an internal investigation across borders needs to retool American-made investigatory practices for the very different workplace regulatory environment abroad. Because foreign workplace laws that apply to internal investigations tend to have no counterpart under U.S. employment at will, they often spring up and catch American investigators off-guard. In this respect, lawyers and investigators based overseas actually wield an advantage over their U.S. counterparts because they escape the counterproductive American mindset.
J.P. Armstrong, a London solicitor addressing American lawyers about internal investigations outside the U.S., in the NY State Bar Int’l Chapter News, explains:
“Most corporations that have faced a significant [international] investigation will be familiar with the need to balance the thoroughness of the investigation with the need to respect the [overseas] suspect and the informant’s data protection rights. Increasingly we are seeing [overseas employee] suspects and their advisors seek to exercise these rights to slow down or halt an investigation [outside the U.S.]. In at least one case where I have been involved, injunction proceedings were threatened [to stop the U.S.-driven internal investigation].”
Having to retrofit investigatory tools for more regulated overseas environments can frustrate an American investigator reluctant to tamper with effective strategies and unwilling to compromise best investigatory practices. But failing to modify U.S. investigatory practices abroad when necessary threatens a serious consequence: It exposes an investigator to a charge of breaking the law. Investigators may be denounced (perhaps over a company whistle-blower hotline) for breaking the local law of the workplace if they investigate illegally.
Then another investigatory team may have to investigate the original investigators. Just as no police detective ever wants to face charges of violating suspects’ rights in a criminal investigation, no corporate internal investigator ever wants to be charged with breaking the law.
Here is a
30-point checklist for adapting domestic American investigatory practices and tools for overseas investigations. The 30 points fall into the four stages of a thorough U.S.-style internal investigation.
Donald C. Dowling is a partner in the New York office of White & Case. Republished with permission. © 2013 White & Case. All rights reserved.
U.S. ‘Zero Tolerance’ Anti-Harassment Policies Need Global Tweaking,
SHRM Online Global HR, March 2013
SHRM Online Global HR page
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
SHRM Annual Conference & Exposition
SHRM’s HR Vendor Directory contains over 10,000 companies