Support through your toughest HR challenges: A network of 285,000 HR professionals.
Shawn Premer shows how doing the right thing for employees leads to positive business results.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
The multigenerational workforce, the legality of pressing job seekers for birth and graduation dates, and whether it's advisable to ask employees to identify their sexual orientation were all topics that generated a lot of interest on SHRM Online in 2016.
Think Generation Z Isn't that Different? Think Again
Just what do we know about Generation Z? They are highly skeptical, inclined to fact-check anything and everything. They aren't impressed by someone with a fancy title. Collaboration is a huge part of their work style. They have a one-world mindset, their first memorable experience of a U.S. president is with one who is black, and they grew up with unlimited access to technology. The oldest members of this generation turn 20 this year.
Keeping in mind the world Generation Z was born into will lead to a better understanding of these new and future employees, said Jeff Hiller, director of learning and development for Chicago-based JB Training Solutions. The consultancy's clients include the Major League Baseball Network, Marriott and Phillips 66.
What Motivates Your Workers? It Depends on Their Generation
Motivating several generations of employees requires targeted encouragement. Members of each generation bring a distinct set of values, attitudes and behaviors to the workplace, noted Kimberly Abel-Lanier, vice president and general manager of workforce solutions for St. Louis-based Maritz Motivation Solutions, an employee recognition provider.
"The multigenerational workforce requires flexible leadership, policies and programs," she wrote in her paper 8 Ways to Motivate the Five-Generation Workforce. "Today's leaders must familiarize themselves with the perspectives, needs and influences of each generation."
That's especially important with "seismic" generational shifts in the workplace projected to occur by 2020, she said.
When Interviewers Press for Birth Dates and Grad Dates, Is It Discriminatory?
Age discrimination in employment is rampant, according to the accounts of women interviewed by SHRM Online, as well as those who shared discrimination stories in a LinkedIn discussion among professional women. Several women over age 50 told of their experiences with age discrimination in follow-up interviews with SHRM Online.
A 2012 AARP survey found that nearly two-thirds of 1,502 adults ages 45-74 (who were working for an organization full or part time, were self-employed, or were looking for work) reported experiencing or witnessing age discrimination in the workplace.
Managing the Challenge of Constant Feedback with Emerging Adult Employees
Feedback is important to every generation, but the need for constant feedback is associated with Millennials. As digital natives, they are accustomed to getting immediate responses and unfettered access.
Millennials' need for feedback may also be attributed to emerging adulthood, a new and prolonged transitional life stage (occurring between the ages of 18-29) positioned between adolescence and established adulthood. As emerging adults begin their careers, they face unprecedented challenges as well as opportunities. Quality feedback helps them navigate this uncharted terrain.
In this article, HR professionals were offered advice on how to give Millennials the guidance they want—and need.
Do Ask, Do Tell?
Companies are divided on whether to ask about workers' sexual orientation. Some employment experts think it's a good idea for companies to ask workers if they want to identify as lesbian, gay, bisexual or transgender (LGBT). HR offices can then tailor benefits to LGBT employees and ensure that workplaces fully represent that community.
But others think it's not such a hot idea.
"Even if a company takes proper precautions to ensure confidentiality and anonymity… a rogue manager or group of employees may take adverse actions against the LGBT employees, and those employees would not be able to take legal action in those states where there are no LGBT-based protections," said Michelle Phillips, a lawyer with Jackson Lewis in White Plains, N.Y., who advises companies on employment law.
It's legal in 28 states, from Montana to Virginia, to discriminate against anyone who isn't heterosexual, and more than 76 countries consider homosexuality a crime.
[SHRM members-only platform: Join the discussions on SHRM Connect]
Was this article useful? SHRM offers thousands of tools, templates and other exclusive member benefits, including compliance updates, sample policies, HR expert advice, education discounts, a growing online member community and much more. Join/Renew Now and let SHRM help you work smarter.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Talent Attraction Study: What Matters to the Modern Candidate
Join SHRM's exclusive peer-to-peer social network
SHRM’s HR Vendor Directory contains over 3,200 companies