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More than half of senior leaders responding to a survey anticipate their companies’ performance will soon suffer because they don’t have the right talent in place, according to a recently released report from the global consultancy Development Dimensions International (DDI).
The report, Growing Global Executive Talent: High Priority, Limited Progress, found that while talent management was a significant priority for organizations, their efforts to develop it weren’t meeting the needs of the business.
“Leaders see the opportunity, they talk about it, they invest in it, but this is a job that requires their direct involvement, and most just aren’t skilled or experienced at doing it themselves,” said Matt Paese, DDI’s vice president of executive solutions. “It’s astounding given the fact that they recognize the business impact of having the right people—yet they’re outsourcing accountability for it.”
The findings are based on a survey of 412 senior leaders in Europe, North America, Asia and Australia conducted by the Economist Intelligence Unit on behalf of DDI in late 2007. To complement the quantitative findings, eight executives were interviewed on their perceptions of talent management.
Eighty-five percent of respondents said that talent management is as important as—or more important than—other business priorities. Still, only 20 percent of leaders said they often spend time managing talent, and only 10 percent said they review it often with their board of directors.
“Many leaders don’t recognize that their involvement in talent management initiatives could turn the tide for the organization,” Paese said. “It’s a missed opportunity for those leadership teams.”
Half of the leaders surveyed said their organizations are doing sub-standard work in developing their leaders, and more than half said they were fair or poor at identifying talent. In addition, 60 percent of organizations are not satisfied that talent is growing fast enough to meet their most critical business needs.“
This is dramatic, because this tells us that leaders are grading themselves poorly on the two most fundamental elements to growing talent—identifying and developing leaders,” Paese said.
Getting Hands Dirty, Feet Wet
CEOs and other senior leaders have an opportunity to set the tone for the entire organization through their own involvement. Yum! Brands Chairman and CEO David Novak says he sees talent management as his responsibility and focuses on it continuously “because every opportunity is a chance to coach, develop, share what you’ve learned with somebody else, get a perspective on somebody, assess their potential and assess their development needs.”
“Any time I go into a meeting, I’m always looking at the people and thinking about what I can do to develop them, improve their skills, give them the coaching they need,” Novak said.
The executives surveyed said their greatest obstacle to executing business strategies well was not having the right person in the right job. For some organizations, this means not making the right promotion decisions. For others, it’s not having enough talent ready to move into critical roles.
“This suggests that while organizations fully recognize the criticality of talent management, they are often not prepared to replace leaders who are not executing effectively,” Paese said.
Among the recommendations noted in the report for rectifying this situation:
Theresa Minton-Eversole is editor of SHRM Online’s Organizational and Employee Development content area.
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