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BOSTON—Resumes and status meetings will soon become workplace relics, said Andy Jankowski, founder and managing director at Enterprise Strategies, during a Dec. 7 presentation at The Future of Work conference. New ways of making hiring decisions, conducting meetings and generally getting work done are emerging, thanks to digital technologies.
The term “digital” covers everything from social and mobile technologies to the cloud, analytics and security, explained Jankowski, whose company consults on digital strategies in the workplace. Advances in digital technologies have already brought about significant changes at work and are expected to bring about even more.
According to Jankowski, digital technologies will alter:
Jankowski said companies can prepare for these types of changes by investing in change leadership, such as by developing executive mentoring and reverse mentoring programs. However, he noted, it’s crucial for participants to understand that reverse mentoring programs are designed to be mutually beneficial so that neither party acts arrogantly toward the other.
Other ways companies can prepare for this new world of work, Jankowski said, include placing a greater focus on end results over protocol and demanding technological know-how from everyone in the organization, not just IT staff.
Erin Binney is a staff writer for SHRM.
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