Finally get that promotion? Get exclusive content, tips and tools to help you excel.
Implicit bias occurs when individuals make judgments about people based on gender, race or other prohibited factors without even realizing they’re doing it.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 12 cities across the U.S. this spring.
#SHRM18 will expand your perspective – on your organization, on your career, and on the way you approach HR. Join us in Chicago June 17-20, 2018
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
A New Jersey casino did not violate the state’s anti-discrimination law by enforcing a weight standard for its costumed beverage servers, called “BorgataBabes,” a three-judge panel of the state appellate court ruled, upholding summary judgment for the employer as to the policy. However, finding the record included adequate evidence that the policy was applied to some plaintiffs (women returning from medical and maternity leave) in a discriminatory, harassing manner, the appeals court reinstated the charge of sexual harassment hostile work environment discrimination.
Striving to differentiate itself from the other Atlantic City, N.J., casinos, defendant Borgata Casino Hotel & Spa created a specialized group of employees known as the “BorgataBabes.” Described in the recruiting brochure as “[p]art fashion model, part beverage server, part charming host and hostess,” these beverage servers were hired not only to serve drinks on the casino floor, but also to project to the public a certain Las Vegas-style image of the casino. In an effort to maintain this image, all BorgataBabes were advised of and agreed to adhere to personal appearance standards.
For example, both the male and female employees were required to be physically fit; the women were to maintain a “natural hourglass shape,” while the men were required to have a “V” shape with broad shoulders and slim waist. Men were to be clean shaven or maintain neatly trimmed facial hair. Women were required to have clean, naturally styled hair and wear makeup that tastefully complimented their features. While both men and women wore costumes, the men’s consisted of a tight-fitting “club” shirt and pants, and the women’s, a “form-fitting [and] skimpy” outfit reminiscent of a Las Vegas casino.
In 2005, the Borgata amended its personal appearance standards to prohibit any BorgataBabe, either male or female, from increasing their baseline weight by more than seven percent, absent a bona fide medical condition or pregnancy. Adherence to the amended policy would be regulated by periodic weigh-ins, and, over a five-year period, 25 of the 686 female BorgataBabes were suspended for violating the standards. None of the 46 male BorgataBabes were similarly suspended for non-compliance.
Twenty-one present and former female BorgataBabes filed suit against the Borgata, alleging their employer’s “personal appearance standards” violated the New Jersey Law Against Discrimination (LAD) by subjecting them to gender stereotyping, sexual harassment hostile work environment, and disparate impact and disparate treatment discrimination.
After finding the personal appearance standards reasonable in light of casino industry standards and customer expectations, and noting that the standards applied equally to both male and female “BorgataBabes,” the trial court dismissed all of plaintiffs’ claims on summary judgment.
Appellate Division Decision
On appeal, the Appellate Division affirmed on Sept. 17, 2015, the dismissal of the plaintiffs’ discrimination challenges to the personal appearance standards, but reversed and remanded the claims based on sexual harassment hostile work environment discrimination. The court determined genuine disputes of material fact precluded summary judgment as there was evidence that some of the plaintiffs’ failure to comply with the personal appearance standards arose from documented medical or post-pregnancy conditions.
With respect to the discrimination claims, the Appellate Division first determined that the personal appearance standards were not facially discriminatory. After noting the absence of any reported New Jersey decision considering a challenge to an employer’s appearance standards under the LAD (N.J.S.A. 10:5-12(p)), the court reiterated the following general principle: “When an employer’s ‘reasonable workplace appearance, grooming and dress standards’ comply with State or federal law prohibiting discrimination, even if they contain sex-specific language, the policies do not violate Title VII [of the Civil Right Act], and by extension, the LAD.”
The court noted that Borgata’s personal appearance standards applied to both male and female BorgataBabes, and while the standards varied based on gender with respect to hair, makeup, and the like, the seven-percent weight restriction applied to all BorgataBabes, regardless of gender. The fact that the plaintiffs disliked or struggled to comply with the weight standard, the court said, did not demonstrate that the facially neutral policy more adversely affected women than men.
In addition, the court found, the fact that the male and female costumes differed did not render the policy facially discriminatory. While it acknowledged the females’ “form-fitting [and] skimpy” outfits “stereotyped the hour-glass figure,” it found that was important to the entertainment nature of the Borgata’s business. After rejecting the general idea that patrons’ expectations may justify policies that violate the LAD, the court nevertheless determined that the BorgataBabes’ costumes related to the very nature of Borgata’s business. Moreover, the plaintiffs’ contention that the male BorgataBabes were not sexualized or marketed in the same way as their female counterparts, the court said, did not support a claim for hostile work environment gender stereotyping. That the female BorgataBabes donned more provocative costumes was insufficient to support such a claim, as they were required to show that the stereotypes burdened females over males, or otherwise interfered with their employment opportunities, the court concluded.
According to the Appellate Division, “the LAD does not encompass allegations of discrimination based on weight, appearance, or sex appeal.”
An employer’s reasonable appearance standards may be imposed on employees, so long as one gender is not required to abide by more onerous standards and the standards are enforced equally between the sexes. Moreover, if an employer imposes standards with which compliance may be affected by medical conditions, pregnancy, or other protected statuses, it is important to be vigilant in ensuring the policy does not disparately affect those individuals because of their status.
Schiavo v. Marina District Dev. Co. , N.J. App. Div., No. A-5983-12 (Sept. 17, 2015).
Professional Pointer: Employers should regularly review their policies and practices with employment counsel to ensure they address specific organizational needs effectively and comply with applicable law.
David G. Islinger and Eliza L. Lloyd are attorneys in the Morristown, N.J. office of Jackson Lewis. Republished with permission. ©2015 Jackson Lewis. All rights reserved.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
CA Resources at Your Fingertips
SHRM’s HR Vendor Directory contains over 10,000 companies