Job Summary:

The Sales Engineer serves as a liaison in the sales process when complex and technical equipment or services are involved.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
• Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
• Provides expertise and support to sales teams to communicate products, services, and client needs.
• Ensures that customer needs are met, which may include product modifications.
• Proposes improved materials or products to customers and explains benefits of changes.
• Provides support to customers and resolves problems with installed equipment.
• Prepares product orders and schedules deliveries.
• Assists with research and development of new products.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
• Ability to apply engineering, technology, or other related principles to product sales.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in Engineering or field related to products and services being sold preferred.
• Two to four years of related product or sales experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.