Job Summary:

The Travel Agent will assist individuals or groups in planning trips.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Meets with clients to determine their preferences for travel destinations and accommodations.
• Advises clients on various options for transportation and lodging.
• Prepares cost estimates for travel, lodging, entertainment, and other accommodations.
• Makes travel and lodging arrangements for clients including plane tickets, rental cars, hotels, cruises, and other similar accommodations.
• Plans and arranges for clients to attend and participate in attractions such as tours, excursions, day trips, and other similar activities.
• Collects payment from clients for travel, lodging, and attraction tickets.
• Advises clients on required travel documents such as passports or visas.
• Provides information on destination such as local culture, customs, weather, attractions, and any pre-trip preparations that may be recommended for the particular country or region.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to make travel and event recommendations based on clients interests and personalities.
• Proficient with Microsoft Office Suite or related software to prepare schedules and itineraries.
• Proficient computer and research skills to book travel, lodging, and tickets to attractions.

Education and Experience:

• High school diploma or equivalent required.
• Previous related experience preferred; on-the-job training provided.
• Travel experience to a variety of destinations preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.