Tools & Samples

HR Help

​Self Service

Express Requests

For self-service, check out our Express Requests feature that offers immediate access to a wide variety of HR topics in email and downloadable PDF formats.

Tools & Samples
Visit our Tools & Samples section to find helpful resources such as:

Member Forums

Want to discuss your conundrums with other SHRM members? Visit SHRM Connect and join the conversation. Get advice from peers and build a community.

HR Communities

SHRM CONNECT

Ask an Advisor


Do you need help with your HR questions? An HR Advisor is here to help by email, live chat, or phone.

Note: We are pleased to make this member benefit available, up to 15 inquiries, per 12-month membership period. This benefit is not available to SHRM student members.

IMPORTANT NOTICE: THE KNOWLEDGE CENTER WILL CLOSE EARLY AT 2PM EASTERN ON WEDNESDAY NOVEMBER 22ND, AND REMAIN CLOSED FOR THE DAY ON THURSDAY NOVEMBER 23RD AND FRIDAY NOVEMBER 24TH IN OBSERVANCE OF THE THANKSGIVING HOLIDAY. WE APOLOGIZE FOR ANY INCONVENIENCE.

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By Phone

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

1-800-283-SHRM (7476) (U.S. Only), +1-703-548-3440 (International) - select option 5

You must have your SHRM member ID readily available, and you will be prompted to enter it by the phone system.

By Chat

Hours: Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.

Chat Live

By Email

Required fields are indicated with *

Your personal SHRM Membership ID (Use of another member's ID number is not permitted):

* Member ID:
* Your Name:
* E-mail Address (make sure spam blocker accepts email from "shrm.org" domain):
 
* Re-type e-mail Address:
* What is your HR-related question?

FAQs & Disclaimers