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In a dynamic market, where human resource attrition rates are high, it's a good practice to review workforce's 'sentiment' status towards the organization. Unhappy (disgruntled) employees are usually harmless but in some cases, can cause significant damage to the company's reputation or to its intellectual property.
Causes of Disgruntlement
Disgruntlement in employees can stem from multiple sources, some of the common ones are:
How to Recognise a Disgruntled Employee:
To be able to help disgruntled employees or reduce employee dissatisfaction, it is important to know how to identify such employees. Some of the common ways in which employees make their dissatisfaction known are:
How to Handle a Disgruntled or Unhappy Employee:
The right approach to handling a disgruntled workforce is by turning dissatisfied, unhappy employees into productive assets of the organization. Some measures that a company can take to help the employee improve his/her performance are:
When people spend over one-third of their lives in offices, its essential to ensure that they work in happy and productive environment. These days we hear news about office bullying, unfair practices, data theft, demise due to work pressure and high employee attrition rates. If we dive deep, all these stem from stress arising out of dissatisfaction. Common reasons for leaving the company persists to be the feeling of being unappreciated and undervalued. Maybe they are. Which is why exit interviews play an important role by providing valuable insights into the organization's operational structure.
When companies focus on building brands, it must also focus on building employee relationships. A happy workforce is necessary for creating inspiring leaders and for achieving stellar results.
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