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General Questions

For information about our website or technology related issues check out our website FAQ's

For information on membership services please see our membership FAQ's 

For a list of approved books for recertification credit, please see our SHRMStore FAQ's 

Phone Email
Weekdays 8am - 8pm ET US: 800.283.7476 International: +1. 703.548.3440 option #3
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Specific HR Issues

Please see the HR Help page for available self and full service options.

SHRM Online and HR Magazine

Please visit the Publications homepage for information on contributing articles, sending press releases, SHRM Books, copyright and reprint guidelines, and how to advertise within SHRM print and online publications. 

SHRM may choose to partner with external organizations where these collaborations clearly help SHRM accomplish its mission. To request more information about partnership opportunities, please submit a SHRM partnership proposal.

HR Jobs

SHRM’s HR Jobs Center online ( is available for HR job seekers and those looking to fill HR positions. If you have questions about our HR Jobs service or experience difficulties using the system, contact the HR Jobs staff directly at:

Toll-Free: 800-283-7476, press 1, then x5499
Phone: +1-703-548-3440


SHRM's e-Learning provides professional development courses, compliance training, and credits toward recertification. If you have questions about our e-Learning offerings or experience difficulties using the system, contact the eLearning team directly at:

Phone: +1-703-535-6420

SHRM Certification Preparation

SHRM's certification preparation tools, the SHRM Learning System, prepare for your SHRM-CP or SHRM-SCP exam.

If you have questions about how to start preparing, e-mail

SHRM Certification

Visit the website for SHRM Certification.

The SHRM Store

Visit the SHRM Store's online help resource

Phone: 800-444-5006, option #1

SHRM and .Jobs TLD

SHRM is the Policy Delegate for the .jobs top-level domain, in association with Employ Media, Inc. As such, SHRM is responsible for ensuring compliance with the .jobs registration eligibility requirements as set forth in the .jobs Charter, and is further responsible for overseeing .jobs' Policy Development Process ("PDP"). Integral to the PDP is a PDP Council, which evaluates the substance of each proposed amendment and provides a recommendation (Approval or Disapproval) to SHRM and Employ Media, the registry operator of .jobs. SHRM's review of recommendations is limited to ensuring compliance with the jobs Charter. For more information about the PDP or to make an inquiry about a .jobs registration, click here.

SHRM Media and Public Relations

We invite journalists to contact the SHRM Public Affairs Department for sources and resources about workplace issues. To reach us, visit the Press Room.

Our Affiliates

Partnerships with world-class organizations strengthen the SHRM community and further our purpose as the leading professional association for HR practitioners around the world. Visit these websites to learn more and find information to contact our partners.

The SHRM Foundation 

Council for Global Immigration (CFGI)

HR People + Strategy (HRPS)

SHRM India 

SHRM Middle East and North Africa

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