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Employee Survey: Satisfaction with Health and Dental Insurance




We  are currently reviewing health and dental insurance renewal options with our insurance provider as well as bids from other insurance carriers to offer the best and most cost-effective insurance coverage to our employees. Your feedback is important in this process. Please take a few minutes to complete this survey and return it to human resources by [date].


Are you currently enrolled in [Company Name]'s group health insurance plan? ☐ Yes  ☐ No

If no, please complete this section:

☐ I have coverage elsewhere.
☐ I cannot afford coverage at this time.
☐ Coverage is affordable but not elected.

If yes, please continue with the full survey.

Coverage elected:                                          

☐ Employee only
☐ Employee + Spouse
☐ Employee + Children
☐ Family

Plan selected:

☐ [Carrier name] [Type of plan (HMO, Open access, PPO, etc.)]
☐ [Carrier name] [Type of plan (HMO, Open access, PPO, etc.)]
☐ [Carrier name] [Type of plan (HMO, Open access, PPO, etc.)]

Are you currently enrolled in [Company Name]'s dental insurance plan? ☐ Yes  ☐ No

If no, please complete this section:

☐ I have coverage elsewhere.
☐ I cannot afford coverage at this time.
☐ Coverage is affordable but not elected. 

If yes, please continue with the full survey.

Coverage elected:                                          

☐ Employee only
☐ Employee + Spouse
☐ Employee + Children
☐ Family

 

Using a scale of 1-5, with 5 being strongly agree and 1 being strongly disagree, please select one response for each statement.


Health Insurance54321N/A
I am happy with the network of doctors/hospitals through the current provider.°
°
°
°
°
°
The cost of health insurance premiums (paycheck deductions) is affordable.°
°
°
°
°
°
Out-of-pocket costs (deductible, office co-pays, co-insurance, prescription co-pays) are reasonable.°
°
°
°
°
°
I don't know where to turn for customer service support or claims questions.°
°
°
°
°
°
Insurance claims are processed timely.°
°
°
°
°
°
I understand the different health insurance plan options available to me. °
°
°
°
°
°
I am satisfied overall with the current health insurance carrier.°
°
°
°
°
°

Comments or suggestions for improvement:

 

​ ​ ​ ​ ​ ​

Using a scale of 1-5, with 5 being strongly agree and 1 being strongly disagree, please select one response for each statement.


Dental Insurance54321N/A
I am happy with the network of dentists through the current provider.°
°
°
°
°
°
The cost of dental insurance premiums (paycheck deductions) is affordable.°
°
°
°
°
°
Out-of-pocket costs (deductible, office co-pays, co-insurance) are reasonable.°
°
°
°
°
°
I don't know where to turn for customer service support or claims questions.°
°
°
°
°
°
Insurance claims are processed timely.°
°
°
°
°
°
Child orthodontics is an important coverage option on the dental plan.
°
°
°
°
°
°
I am satisfied overall with the current dental insurance carrier.°
°
°
°
°
°

Comments or suggestions for improvement:



If available, I would be interested in electing the following supplemental benefits at my own cost:

☐ Additional long-term disability coverage for myself.

☐ Additional short-term disability coverage for myself.

☐ Long-term care for dependents and/or myself.

☐ Additional life insurance for family members and/or myself.

☐ Cancer insurance, accident policy, hospital indemnity plan.

☐ Pet insurance.

☐ Other: ________________________________________.

 

Additional comments or suggestions:

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________

 

Optional:

Date: ___________ Employee name: __________________________

Department: ______________________________________________



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