Refers to behaviors and norms that promote respect, trust, and positive interpersonal interactions among colleagues in a professional environment. It goes beyond basic politeness, serving as a foundational element for creating and maintaining high-performing, inclusive teams. When civility is intentionally modeled and embedded within an organization’s culture, it enhances psychological safety, strengthens collaboration, and fosters a greater sense of belonging. These conditions support both inclusion and diversity efforts and contribute to measurable business outcomes such as improved innovation, performance, and employee retention.
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