SHRM People Manager Qualification (PMQ)

What's Covered

Manager Mindset

Transition effectively from individual contributor to leader with strategies to set expectations and building early trust.

Performance Tools

Apply structured feedback methods, formal reviews, and proven performance strategies to drive accountability and growth.

Critical Conversations

Conduct sensitive discussions with professionalism and empathy to resolve issues and maintain team cohesion.

Smart Hiring

Lead structured, compliant hiring processes that bring the right talent into your team and set them up for success.

Team Culture

Foster inclusive, engaged teams by modeling positive behaviors, addressing conflict proactively, and reinforcing shared values.

Exit Planning

Manage voluntary and involuntary departures with transparency and care to protect team morale and organizational integrity.

Testimonials

The SHRM PMQ training was relevant, timely, relatable and enjoyable for everyone who participated. The non-traditional delivery method which allowed them to complete the training on their timetable was instrumental in ensuring maximum participation and completion.

Anita Martin, VP of HR

Our industry is not a typical Monday through Friday, 8am to 5pm one and the flexibility the program offered was a huge driver in the consideration process for a manager training. I am grateful to SHRM and to the wonderful team of SHRM teammates that I worked with throughout this process. They were simply AMAZING! I look forward to continued partnership as we gear up for the next round of SHRM PMQ for newly promoted and hired People Leaders.

Anita Martin, VP OF HR

Ready to elevate your team’s performance?

Connect with our Organizational Training & Development team to explore tailored solutions that build critical skills, boost engagement, and set your team up for long-term success. Let’s create a learning experience that delivers real results.

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