As long as we have a heartbeat, polarizing topics will continue to exist both inside and outside of the workplace, leading to pain and division among colleagues, leadership, and even customers. The question is not if we deal with conflict, but how we as people and as organizations will handle it when we inevitably do. The problem is, no one has led the discussion about how to guide today’s workforce to remain civil when discussing polarizing topics… until now. With extensive experience in navigating organization-wide conflict, and influence over 362 million workers worldwide, SHRM’s Executive Voices are uniquely positioned to help all of us nurture civility in the workplace.
No stranger to the ups and downs of a divided workplace, through Civility Starts at Work, SHRM executives explore the impact of civility on work culture, and provide an outline for equipping employees to have candid, civil dialogue while supporting the mental health of all employees. Walk away with a strategic roadmap for facing the storm of conflict, gain insight on just how to measure and quantify people and strategy, and put your audience on a path to inspiring a more civil world.