Scaling AI in HR
Despite strong interest in AI, The Heico Companies faced siloed systems, manual HR workflows, and uncertainty about how to scale responsibly across more than 70 operating companies. Through SHRM’s AI Enablement for HR program, the organization assessed readiness, aligned stakeholders, and prioritized high-impact use cases — moving from exploration to execution in just eight weeks. The result: reduced administrative lift, stronger manager enablement, and 20% to 40% improvements in AI preparedness, confidence, and perceived process efficiency. This case study shows how structured governance and capability-building turn AI experimentation into scalable, measurable impact.
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