This webinar explores effective strategies for running impactful employee engagement surveys. Hosted by Zensai’s Kai with guests Emma from Phoenix and Sean from Craft Your Culture, the session highlights the importance of empowering managers, fostering a culture of feedback, and using both pulse and annual surveys to track engagement. Emma shares Phoenix’s journey in scaling engagement through manager training and community-building, while Sean emphasizes the need for leadership buy-in and data-informed cultural development. The discussion underscores the value of recognition, transparency, and connection—especially in hybrid environments—as key drivers of sustained employee engagement and organizational success.
Meet the Presenters
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Emma Taylor
Emma Taylor is the Culture & Organizational Development Manager at Phoenix Software, with 20+ years in tech and a CIPD qualification in L&D. She’s led company-wide onboarding, learning system rollouts, and weekly engagement pulses that drive measurable culture change. Emma brings deep expertise in embedding development frameworks that align people strategy with business success.
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Kianat Basheer
Kianat Basheer is a Product Manager at Zensai, known for leading AI-driven, product-led growth initiatives that bridge user needs with business goals. She’s spoken at ProductCon and champions clear, cross-functional communication to deliver results. Kianat offers sharp insight into building learning products that scale with purpose.
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Sean O'Shea
Sean O’Shea is CEO at Craft Your Culture, with a background in customer insights, team building, and driving growth through values-led leadership. He’s trusted for helping organizations unlock performance by aligning people, culture, and strategy. Sean brings practical experience in turning cultural values into business impact.
SHRM certification has approved this webinar for 0.75 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.