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The Organizational Care Gap: New Research, Real Strategies, and Why It’s Time to Act


Available On Demand

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This session is part of SHRM's Healthy Workplaces Virtual Retreat. When registering, you will be prompted to select all the sessions you are interested in attending.

Only 1 in 4 employees strongly agree their organization cares about their well-being—a number that decreased from the past year. And yet, the data is clear: when employees feel genuinely cared for, everything improves—from employee engagement with work and retention to well-being and life satisfaction.

Join WebMD Health Services’ research leaders Erin Seaverson and Judy Lee for a powerful discussion on the organizational care gap—what it is, why it matters, and what organizations can do to close it.

In this webinar, you’ll get new insights into data from the Center for Research's 2025 Workplace and Employee Survey, alongside client stories and tactical insights that show how employers are taking action to move the needle on care. You’ll walk away with a clearer understanding of the six elements employees say matter most—and how you can bring them to life through leadership, communication and culture.

What you’ll learn:

  • Why organizational care is declining—and what it means for retention, burnout, and performance.
  • Six key elements that make employees feel genuinely cared for, based on new 2025 survey data.
  • Real examples from organizations who are doing it right—plus practical strategies you can apply right away.

Meet the Presenters

  • Guest headshot
    Judy Lee

    Judy Lee, Ph.D. is a Senior Researcher with WebMD Health Services.

  • Guest headshot
    Erin Seaverson

    Erin Seaverson is the Senior Director of the Center for Research at WebMD Health Services.

Webinar Sponsor
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This webinar is sponsored by WebMD Health Services.

SHRM Recertification Provider

SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.

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