For the first time, there's a standard for what a business-driving HR function actually looks like — and the data behind it is hard to ignore. Join us for a look inside HR-X, SHRM's HR Excellence framework, built on a research initiative spanning more than 1,250 organizations.
In this session, we'll answer the foundational questions: What is HR maturity, and how do you know where your function stands? What are the four dimensions that separate HR functions driving the business from those just managing it? And why does moving up the maturity curve matter so much — organizations that do see roughly $62,000 more revenue per employee for every point of maturity gained, along with stronger retention, higher engagement, and better financial performance.
We'll also confront the gap: only 1 in 8 HR functions reach high maturity today. That's the opportunity — and the reason we built what comes next.
Because understanding the standard is step one. SHRM HR-X Live! is where you close the gap against it — a four-day credentialing experience built entirely on this research. We'll show you how the two connect and why the professionals who act on this now will be ahead of the ones who wait.
Meet the Presenters
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Alexander Alonso
Alexander Alonso, Ph.D., SHRM-SCP serves as SHRM’s Chief Knowledge Officer, leading the organization’s intelligence, insights, and innovation divisions. As leader of SHRM’s Thought Leadership & Business Intelligence operations, his total career portfolio has been based upon practical thought leadership designed to make better workplaces and grow revenue across industry. Alonso’s thought leadership has been featured in numerous media outlets including USA Today, NBC News, BBC, CNN, and more. He has served as a member of several speakers bureaus with more than 400 speaking engagements on human capital topics and driving productivity over the last decade.
His works have been acknowledged for their contributions to real-world human capital issues. This includes being recognized with the Society for Industrial and Organizational Psychology (SIOP’s) 2007 M. Scott Myers Award for Applied Research in the Workplace for developing the federal standard for learning and development of healthcare providers; a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for designing performance management systems; and the 2013 SIOP Distinguished Early Career Contributions for Practice Award for extensive applied research on the link between human resource management and organizational sustainability.
Throughout his career, Alonso has published works in peer-reviewed journals, authored several chapters on community-based change initiatives in workforce readiness, and authored books such as The Price of Pettiness, Talking Taboo: Making the Most of Polarizing Topics, and Defining HR Success: A Guide to the SHRM Competency Model in Practice. He has served on several advisory boards including The Secretary of Defense’s Defense Business Board (DBB) and the Zeal Capital Investor Advisory board. He is a Fellow of SIOP, Division 14, of the American Psychological Association.
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Ashley Miller
Ashley Miller, M.A., SHRM-SCP, is SHRM's Director of Thought Leadership Operations and Partnerships. Over the last decade, she's served in a multitude of roles across SHRM, including driving functional transformations, redefining strategies for business functions, building new initiatives, translating research to insights for internal and external stakeholders, and leading strategic partnerships. Prior to joining SHRM, Miller was a human capital and workforce consultant for public, private, and government sectors organizations to build competency models, conduct job analyses, design and validate selection systems and assessments, and execute change management initiatives. She holds a master's degree in industrial/organization psychology.
This session does not qualify for SHRM recertification credit.