HR leaders know recognition matters – the challenge is understanding how to make it work at growing organizations. Recognition programs can deliver significant impact, but they need to be easy for lean teams to use, meaningful to employees, and clearly connected to outcomes the business cares about. When those elements come together, recognition can help strengthen culture and retention, improve manager effectiveness, and create greater alignment as the business evolves.
In this practical session, we’ll explore what good recognition looks like, including the problems it can solve and the value it can create for companies of all sizes across the globe. We’ll also look at the factors that drive adoption, how recognition can generate useful people insights, and what to expect from a modern recognition and rewards solution. The focus will be simple: how to make recognition work in practice and deliver measurable value, without creating more work for HR.
Attendees will leave with a clearer understanding of:
- How recognition can support culture, retention, engagement, and performance.
- Key elements of a recognition strategy that delivers impact, usability, and long-term value - and why some programs fail to gain momentum.
- Ways recognition data provides real-time insight into culture, collaboration, and workforce trends.
Meet the Presenters
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Eliza Goehry
Eliza Goehry is Vice President and Head of Mid-Market Sales and Strategy at Workhuman, where she leads the company’s Mid-Market growth initiative, spanning go-to-market strategy, sales execution, and cross-functional alignment across product, marketing, finance, and customer excellence.
Prior to this role, Eliza was a leader in Workhuman’s global e-commerce and rewards marketplace - a proprietary network of 2,000+ gift cards and more than half a million merchandise items across thousands of brands worldwide.
Before joining Workhuman, Eliza held senior leadership roles in e-commerce and merchandising, including serving as Head Merchant of Wayfair’s Birch Lane brand. She holds a Bachelor of Science in Retail Management and Consumer Studies from Syracuse University.
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Adam Basilio
As Head of Product for Recognition and Celebrations at Workhuman, Adam Basilio leads the product team responsible for the Core Recognition User journey. His group owns the end-to-end recognition experience: how employees discover moments worth celebrating, create and review recognition, move it through approval and delivery, and stay engaged across web, mobile, and the integration channels where work actually happens. Since joining Workhuman in 2019, Adam has helped bring initiatives like Inclusion Advisor, Workhuman iQ, and the Human Intelligence release to market. Today, he directs the product managers and partners closely with design and engineering to set where those teams focus, making recognition faster, more personal, and more habitual for the more than 8 million employees who share over 50 million moments of human connection on the platform each year.
Adam's career spans nearly two decades, running from explosives and narcotics detection systems to cloud data archiving, marketing data platforms, and now HR technology that changes how work gets done and celebrated. He has built products inside global enterprises and early-stage startups, for customers ranging from the world's largest corporations and government agencies to small businesses and family-run companies. That range shaped a problem-first, customer-first approach: start with the problem worth solving, define the outcome you can measure, then build the cross-functional alignment needed to ship it. At Workhuman, he has applied that discipline across product and portfolio strategy, product evangelism, and activation programs, and now to the core recognition experience employees use every day. He works closely with customers and analysts on how recognition programs mature from a feel-good initiative into a measurable driver of engagement, retention, and culture.
SHRM certification has approved this webinar for 0.75 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.