AI at Work: How to Build an AI Agent for HR
Available On Demand
This session is part of the SHRM AI at Work webinar series. When registering, you will be prompted to select all the sessions you are interested in attending.
What if your AI tool could do more than answer questions? AI agents can follow specific instructions, work with trusted information, and support everyday tasks. In this session, you'll learn how to build an AI agent for HR using Google Gemini, configure it with clear instructions and resources, and put it to work on common workplace scenarios.
You'll see how AI can move beyond one-off prompts to become a reusable resource that helps employees and managers find information, navigate company policies, and handle routine questions more efficiently. You'll also explore the importance of setting clear boundaries and knowing when an AI agent should defer to human expertise.
Through live demonstrations, you'll learn how to:
- Build an AI agent from the ground up — Create and configure an AI agent, establish its role, and connect it to trusted resources so it can provide grounded answers to common employee questions.
- Put your agent to work on real-world scenarios — See how the agent can respond to more complex questions, synthesize information, and provide practical guidance.
- Build in responsible AI guardrails — Learn how to identify situations where an AI agent should not make a determination, how to instruct it to acknowledge its limitations, and when to direct employees to human HR support.
Whether you're new to AI or ready to move beyond basic prompting, you'll leave with a practical framework for thinking about AI agents, examples of HR use cases, and a better understanding of how to build AI assistants that are useful, grounded in trusted information, and designed with human oversight in mind.
Meet the Presenter
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Nichol Bradford
As SHRM’s executive in residence for AI+HI, Nichol Bradford stands at the forefront of AI and human potential, accelerating transformation through technology investments, research, and global thought leadership. She is also the co-founder and partner of Niremia Collective, an early-stage venture fund focused on human potential technologies.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.