By 2030, HR may be almost unrecognizable. Service centers shrink. Recruiting workflows are rebuilt around AI. Jobs are continuously redesigned as work shifts between people and agents. And CHROs move beyond managing HR processes to making real-time decisions about the skills, talent and capabilities their business needs.
But getting there isn't about adding more copilots or deploying an agent for every HR task. It requires fundamentally rethinking how work gets done—and the talent systems, intelligence and operating model underneath it.
Join Kathi Enderes, Senior Vice President HR Research and Global Industry Analyst at The Josh Bersin Company, and Eightfold for a provocative look at HR 2030: The Agentic HR Blueprint and what it means for HR leaders making decisions today. We'll explore why the next phase of AI is moving from individual productivity to enterprise-wide work redesign, what separates incremental automation from truly agentic HR, and how leading organizations are beginning to rethink jobs, talent and HR itself.
You'll learn:
- What HR could actually look like by 2030, including how AI may reshape HR service delivery, talent acquisition and the size and structure of the HR organization.
- Why adding more agents isn't the answer, and how organizations progress from AI assistance and task automation to multifunction agents and increasingly autonomous workflows.
Meet the Presenter
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Heather E. McGowan
Kathi Enderes, Ph.D., is Senior Vice President of Research and Global Industry Analyst at The Josh Bersin Company. She supports clients and the broader market with evidence-based insights across HR, learning, talent, leadership, culture, people analytics, AI, and HR technology. Kathi brings more than 20 years of global experience as a human capital consulting leader and talent executive. Her career includes leadership roles at IBM, PwC, EY, McKesson, Kaiser Permanente, and Deloitte, where she led talent and workforce research and advised organizations on workforce transformation.
A frequent keynote speaker, author, and thought leader, Kathi is passionate about making work better and more meaningful. She holds both a doctoral degree and a master’s degree in mathematics from the University of Vienna.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.