Job Summary:

The Billing Supervisor will supervise and coordinate third-party billing and the application of payments for the business office.

Supervisory Responsibilities:

• Oversees the daily workflow of the department.
• Trains, evaluates, and initiates disciplinary action for supervised employees. Ensures that employees report to work on time and complete time sheets.

Duties/Responsibilities:

• Coordinates the insurance billing function of the business office, and sees to the proper application of patient, insurance, and other payments.
• Prepares weekly and monthly reports on third-party billings, accounts pending diagnoses, and late charges.
• Performs Billing Clerk and Cashier duties and coordinates and performs insurance follow-up procedures.
• Performs other clerical or supervisory duties as assigned by the Patient Services Manager.

Required Skills/Abilities:

• Good oral and written communication skills.
• Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
• Ability to work various shifts and overtime.
• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
• Must be able to type at least 55-60 wpm and use a 10-key calculator.
• Knowledge of medical terminology and spelling and office ethics.
• Previous experience with computer terminals preferred.
• Bilingual preferred (English/Spanish)

Education and Experience:

• High school graduate or equivalent.
• Must have at least two years of experience in an office setting, preferably with supervisory responsibilities in a health care facility.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.