The Cargo Freight Agent will schedule incoming and outgoing cargo and freight shipments to be transported via truck, train, air, or other means.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Collects shipping orders from clients.
• Prepares estimates for postal or freight rates, shipping charges, and tariffs.
• Chooses appropriate shipping method and prepares bills of lading, invoices, and other shipping documents.
• Confirms proper import/export documentation and classifies goods into appropriate fee or tariff groups.
• Facilitates delivery of cargo from clients to the loading platform.
• Schedules and negotiates transportation of goods with shipping or freight companies.
• Documents shipment costs and weights.
• Notifies customers, passengers, or consignees of the arrival of freight or baggage and arranges delivery.
• Traces and locates lost shipments when necessary.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent communication skills.
• Basic understanding of standards for shipping and freight.
• Ability to prepare manifests showing baggage, mail, and freight weights.
• Excellent organizational skills and ability to follow instructions.
• Proficient with shipping tools such as package scanners and strapping machines.
• Proficient with computer-based shipping databases.

Education and Experience:

• High school diploma or equivalent required.

Physical Requirements:

• Prolonged periods working on a computer.
• Ability to pass physical exam and be able to stoop, kneel, crouch, or crawl in awkward positions.
• Able to lift up to 75 pounds at a time.
• May be exposed to loud noises, harmful materials, or dangerous machinery.