Job Summary:

The Collections Clerk will facilitate collection of delinquent accounts.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Requests and pursues payment on delinquent accounts via communication with account holder.
• Follows established guidelines to review and update account status.
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
• Monitors accounts receivable and cash receipt reports.
• Performs other related duties, as required.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to communicate with account holders in a courteous manner.
• Proficient with Microsoft Office Suite or similar software.

Education and Experience:

• High school diploma or equivalent required.
• Two years of related experience in accounts receivable preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.