Job Summary:

The Data Processing Operations Supervisor will oversee the day-to-day operations of the data processing division to ensure the timely and accurate processing of data.

Supervisory Responsibilities:

• Trains, hires, schedules, and oversees multiple shifts of data processing specialists.
• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Schedules and monitors the activities of the data processing division.
• Ensures timely and accurate processing of data.
• Ensures integrity of data being processed is maintained.
• Identifies and resolves problems, preferably before the data processing schedule is affected.
• Ensures compliance with company guidelines and requirements by enforcing policies, procedures, and security standards.
• Collaborates with vendors to resolve hardware and software issues.
• Develops and maintains daily activity log. Charges system usage costs to appropriate cost center managers as required.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent planning and organizational skills and attention to detail.
• Excellent interpersonal skills.
• Thorough understanding of relevant computer systems and processing center languages used to encode data.
• Ability to explain technical information in understandable language to nontechnical personnel.

Education and Experience:

• Bachelors degree in Computer Science or related field required.
• At least two years of experience in data processing required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to work night shifts and weekends.