Job Summary:

The Retail Salesperson will assist customers with purchasing merchandise.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer's questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer's needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 15 pounds at times.