Job Summary:

The Telecommunications Engineering Specialist will design, configure, and facilitate the installation of equipment used for voice, video, and data transmission.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Collaborates with customer support, sales and other client-facing teams, and system administrators and engineers to assess current and future telecommunications system and equipment needs.
• Designs components, software, and other products needed for effective telecommunications.
• Develops, maintains, and orders inventory of telecommunications equipment for customer premises equipment (CPE), facilities, backbone networks, and access networks.
• Installs or coordinates the installation of new or modified hardware, software, and systems; provides technical support and training to users.
• Executes backups, recovery procedures, and preventive maintenance.
• Researches business and technical specifications and requirements for proposed system modifications and technology purchases; obtains price quotes from vendors.
• Prepares logs, reports, user guides, and other necessary documentation as needed to track and analyze use and costs of telecommunications equipment and systems.
• Develops, maintains, documents, and implements business continuity and disaster recovery plans for telecommunications networks.
• Maintains knowledge of industry best practices and emerging technology by attending professional meetings, workshops and conferences; becoming a member of professional organizations; and completing continuing education course work.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.

Education and Experience:

• Bachelors degree in Electrical Engineering, Computer Systems, Telecommunications, or related field required.
• At least five years of related experience highly desired.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.