Job Summary:

The Admissions Representative interviews patients on admission, records required personal information, secures signatures, and prepares and supplies patient data to appropriate hospital departments.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Performs pre-admitting activities. Receives bookings from physicians and interviews patients before admission to obtain required information and to explain hospital policies. Screens insurance information to identify patients needing preadmission approval from third-party payors. Assembles admission folders containing paperwork for scheduled patients.
• Performs admitting activities. Greets patients and conducts patient interviews to obtain required information and signatures. Notifies nursing unit of patient arrival and assigns a volunteer if needed. Prepares receipts for telephone rental, bill payment, etc. Accepts patient valuables and provides patient information literature.
• Prepares and distributes various admission forms.
• Serves as a liaison with insurance companies regarding the admission of their subscribers and logs notifications made.
• On designated shifts calculates daily census and verifies accuracy of nursing-unit census listings.
• Monitors physicians overdue chart list to ensure that booking restrictions are applied.
• Prepares death certificates for physicians signature.
• Answers daily inquiries regarding admitting procedures, hospital regulations and services; refers inquiries to appropriate person or department elsewhere in the hospital when necessary.
• In case of the absence of a supervisor, takes emergency bookings; assigns beds to new admissions; arranges transfers; maintains a list of available beds and bed board index of patients; enters discharges and transfers into the computer.
• Under the direction of the supervisor, conducts on-the-job training of new employees.
• Provides back-up relief coverage for telephone operator.

Required Skills/Abilities:

• Knowledge of medical terminology preferred.
• Ability to type.

Education and Experience:

• High school diploma required.
• At least one year of office or hospital clerical experience preferred.
• One to three months of on-the-job training.
• CRT experience desirable.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.