Job Summary:

The Transit System Supervisor oversees and monitors daily activities on the assigned shift to ensure timely, safe, and efficient transit operations.

Supervisory Responsibilities:

• Hires and trains departmental drivers.
• Oversees the daily workflow, schedules, and routes of the department.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Duties/ Responsibilities:

• Communicates driving assignments to drivers during each shift.
• Maintains constant contact with buses; ensures communications from public, police, and municipal entities or offices are provided to bus drivers.
• Responds appropriately to accidents and other emergency situations.
• Oversees compliance with traffic and safety regulations.
• Ensures vehicles comply with safety standards and are in working order.
• Builds and maintains positive working relationships with customers; addresses complaints and works to resolve them quickly.
• Prepares reports related to system services, costs, payroll, work hours, miles logged, expenditures, fuel use, maintenance, and overall progress.
• Participates in the development of long-range plans and goals.
• Ensures departmental and driver compliance with applicable local, state, and federal rules, ordinances, statutes, and regulations.
• Operates a bus when no other drivers are available.
• Assists with creation of departmental budget; ensures proper use and implementation of budgetary funds.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work well under deadlines and pressure.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough understanding of traffic rules, policies, and procedures, and OSHA and EPA regulations.
• Ability to operate or to quickly learn radio and other communication equipment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required; Associate or Bachelors degree in Transportation or Logistics highly preferred.
• At least three years of related work experience with a proven ability to schedule and manage others highly preferred.
• Class B Commercial Drivers License with excellent driving record highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to lift, push, pull, carry, balance, bend, crouch, and kneel to carry work-related supplies and equipment and to inspect vehicles.