“The AI+HI Project” Podcast S2, E17
Empowering the Frontline: Addressing Technology Gaps for Deskless Workers
AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. Despite their vital roles, many deskless employees still lack access to basic digital tools, creating significant barriers to engagement, productivity, and safety.
Jeremy Jacobs, CEO of UnDesked, shares the root causes of these technology gaps, from outdated processes to siloed systems, and offers actionable strategies for overcoming them. Learn how organizations can implement mobile-first platforms, automated workflows, and contextual training to empower frontline teams and drive measurable business outcomes.
Episode Guest
-
Jeremy Jacobs
As a lifelong pioneer and entrepreneur, Jeremy has created multiple technologies, products and patents across a variety of industries including finance, energy, and technology, where he is well-known and respected for deciphering and inventing innovative solutions to real life problems. Jeremy’s thought leadership pieces have been featured in premium publications including: Forbes, Business Insider, TechCrunch, Bloomberg, Yahoo Finance, Benzinga, Digital Signage Today, Boston Globe, PC Mag and many more.
In the early 2000s, Jeremy launched EYECONIC.TV, which today stands as the leaders in point-of-sale media. During this time, Jeremy and his team invented an entire suite of fully managed digital signage, menu and touch screen kiosk applications and solutions that today are used across multiple industries including retail, industrial, visitor management, restaurants, cannabis, and more. Inclusively, EYECONIC.TV’s products have been distributed globally by companies such as Sysco Foods, Alcatel Lucent, Signarama, and more.
One of the many spin offs of EYECONIC.TV lead Jeremy Jacobs to serve as Chairman & CEO of Enlighten, a leading cannatech company that offers brands the platform and services that support them in maximizing omni-channel presence. The successful exit of this company to NASDAQ traded WM Technology.
The most recent spin off of EYECONIC.TV, UnDesked, serves the frontline worker industries with a configurable workflow solution that can be used to do nearly any workflow in a facility and includes digital signage, text messaging and kiosk applications. IT boasts being the only Frontline Productivity Platform. Some of the worlds top manufacturing companies , construction companies and utilities use UnDesked for automation and communication with their deskless workforce.
Episode Transcript
Coming soon!
Related Article
Enhance workplace investigations by using AI for data analysis, interview support, and documentation while mitigating risks and biases effectively.
Enjoy On Your Favorite App
Feature Stories
As part of SHRM's commitment to providing cutting-edge resources, get additional perspective and more insights in content curated from SHRM and around the web.
Given the growing demands on leadership teams, particularly the CEO, the current structure for leading companies may no longer be sustainable. Derek Robson and Tim Brown of global design firm IDEO engage in a whiteboard exercise about alternatives.
Discover six strategies for modernizing compensation systems to attract and retain talent, enhance pay equity and adapt to new transparency laws.
Books to warm up any HR professional during the holiday season, with fresh perspectives, unconventional solutions, and big ideas to transform you and your workplace.