SHRM Tech 2.0 kicked off in Mumbai on May 20th with an electrifying start, gathering HR leaders, tech experts, and professionals worldwide. Achal Khanna, CEO of SHRM India, APAC & MENA, opened the event with a powerful message: HR isn’t just about managing people anymore; it’s about shaping the future of work.
A Celebration of HR
The event started on International Human Resources Day, making it the perfect occasion to recognize HR professionals' incredible impact on workplaces. Achal emphasized their role in driving innovation, encouraging inclusion, and navigating the challenges of modern work.
With 2,200+ in-person attendees and 3,000+ virtual participants from regions like the U.S., Middle East, Africa, and Europe, this conference is more than just an event—it’s a global collaboration. Speakers and experts shared valuable insights:
Mobile training strategies from Africa that can help remote workers in India.
AI bias frameworks from Europe to ensure fair and ethical AI use worldwide.
Workforce management lessons from India that apply across industries.
Beyond Traditional HR
Achal introduced the theme "Beyond HR", highlighting how AI, data, and digital tools transform hiring, leadership, and employee experiences. She quoted SHRM President Johnny C. Taylor Jr.: "AI will not replace HR, but HR professionals who use AI will replace those who don’t."
The message? Embrace technology, but don’t forget the human element.
Balancing Tech and Human Emotions
Achal asked a thought-provoking question: “Can work become more human, even as it becomes more digital?” Her answer? Absolutely! While AI and automation help businesses scale and streamline processes, real human emotions like joy, grief, and fear create lasting connections. She encouraged HR leaders to ensure empathy and intention remain at the heart of workplace transformation.
What’s in Store at SHRM Tech 2.0?
Attendees can expect:
150+ speakers spanning industries, functions, and continents.
100+ exhibitors showcasing next-gen HR solutions.
27 global CEOs sharing insights on building systems and cultures that thrive amid disruption. Dynamic formats like power panels, fireside chats, spotlight talks, and masterclasses to spark ideas and provide actionable solutions.
Additionally, SHRM members now have access to SHRM Connect, an exclusive community platform for exchanging ideas, solving challenges, and growing alongside a global network of HR professionals.
The Core Message: Keep It Human
Achal wrapped up her address by reminding everyone that while technology is temporary, human emotions are permanent. HR’s role is to bring empathy into the digital era and ensure that AI serves humanity, not replaces it.
Her final words struck a chord: “Let our human depth guide our digital decisions.”
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