AI is evolving from being a tool employees use to a teammate that works with them. In the session, “Reimagining Work: Leading AI-Driven Workforce Transformation”, Krishnakumar Natarajan, Co-Founder & Managing Partner, Mela Ventures and Co-Founder & Former CEO, Mindtree, discusses what this change means for the future of work.
Organisations must stop thinking of jobs as fixed roles and start thinking of them as a set of tasks that can be allocated among humans, AI and automation. With automation performing rule-based and repetitive activities and AI processing large amounts of internal and external data, people can make faster and more informed decisions.
For this transition, HR will need to reimagine how work is designed and how different workforce capabilities can be supported together. The question is no longer which jobs artificial intelligence can take over, but also how work can be redesigned so that the strengths of people, AI, and automation can be combined.
The future workforce will therefore be a hybrid workforce. Technology will help in doing tasks faster while people do the judgement, contribute to creativity, build context, and add human touch. The future of work is certainly not about humans vs AI but about humans and AI working together with greater purpose.
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