GenAI is undoubtedly here to stay, and HR stands at a pivotal crossroads, one where human insight must guide technological advancement. This Malaysia-focused report offers a timely lens into how HR leaders in the region are navigating AI’s promise and complexity. From elevating talent strategies to redefining performance management, the findings reflect both urgency and opportunity.
At SHRM, we believe AI must serve to augment and not replace human potential. A mantra we often share is: AI (Artificial Intelligence) + HI (Human Intelligence) = ROI (Return on Investment). It is imperative that we equip our people leaders with the tools, frameworks, and ethical guidance needed to lead this transformation responsibly.
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